Privacy Policy

1. Introduction

MyLoyalPoint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty rewards platform, including our website and mobile applications.

By using MyLoyalPoint, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Full name and display name
• Email address
• Phone number
• Username
• Profile photo (optional)

Transaction Information

When you use our services, we collect:

• Points earned and redeemed
• Transaction history with partner merchants
• Wallet balance and activity
• Offers and promotions you interact with

Device Information

We automatically collect device information including device type, operating system, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your loyalty points
• Send you notifications about your account and transactions
• Personalize your experience and show relevant offers
• Communicate with you about promotions, updates, and news
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Partner Merchants: To process transactions and issue/redeem points
• Service Providers: Third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes such as fraud prevention.

8. Children's Privacy

MyLoyalPoint is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: